Customer Experience Program

This option defines whether the machine will participate in the Acronis Customer Experience Program (ACEP).

If you choose Yes, I want to participate in the ACEP, information about the hardware configuration, the most and least used features and about any problems will be automatically collected from the machine and sent to Acronis on a regular basis. The end results are intended to provide software improvements and enhanced functionality to better meet the needs of Acronis customers.

Acronis does not collect any personal data. To learn more about the ACEP, read the terms of participation on the Acronis Web site or in the product GUI.

Initially the option is configured during the Acronis Backup & Recovery 10 agent installation. This setting can be changed at any time using the product GUI (Options > Machine options > Customer Experience Program). The option can also be configured using the Group Policy infrastructure. A setting defined by a Group Policy cannot be changed using the product GUI unless the Group Policy is disabled on the machine.

Customer Experience Program