Acronis Backup & Recovery

Collecting system information

The system information collection tool gathers information about the machine to which the management console is connected, and saves it to a file. You may want to provide this file when contacting Acronis technical support.

This option is available under bootable media and for machines where Agent for Windows, Agent for Linux or Acronis Backup & Recovery 10 Management Server is installed.

To collect system information

1. In the management console, select from the top menu Help > Collect system information from ‘machine name’.
2. Specify where to save the file with system information.